Very nice dealership, excellent service department! I have bought 2 vehicles here and will continue to come back.
We bought our first Mazda from Eich a few weeks ago. Until then we were Toyota people. Our son bought a Mazda (in NYC) and he still loves it after five years so we decided to give it a try. (He had some service done there on his Mazda on his way through to San Francisco. Gave high praises.). Randy (the manager) helped us over the lunch hour, did not pressure us, was very patient with us trying to decide what vehicle was a fit for us, he was super knowledgeable, and we committed. We talked with several Mazda employees that day while waiting for our car prep so we could take it home the same day. Everyone we spoke to had worked there for many years and loved it. We happened to meet the owner while she was in the building which was cool also since she took time to say hello and visit for a while. We look forward to our first service since everyone says it will also be a great experience. This was our best experience to date on buying a car and Randy and Mazda keep in touch with us to make sure it stays that way. Very cool! Love our CX-5!
Had some recall work done. The service department is always very professional and pleasant to work with.
My daughter bought her first car today! Everything went perfectly! Talk about an organized place! We had an appointment, were treated like family and all went smooth! Thank you Kyle Lemke! What a nice knowledgeable guy! GREAT customer service!
Great customer service. Would definitely do business with them again!
I went in to get my aux port fixed. And I found out I had a recall on my abs system module. They fixed both within two hours. When I picked up my car the same day they had explained to me that my car is under warranty and I can get all the rust fixed on my car for free! So the within the next couple of days I dropped my car off again for a week and when I got it back all the rust was fixed AND they also detailed and washed my car! I am so happy with the service and what they all did! And I didn’t have to pay anything! (Except to get the aux port fixed which was $32) I HIGHLY RECOMMEND THIS PLACE!!! Thank you guys so much!! It is like a whole new car!
Had some service work done and realized the next day that they had put a small Eich teddy bear in my son's car seat. It's the little things that make a big difference in customer service. Thank you!!
Yesterday I brought in my Jetta we bought last year. There was a noise in the front that was bugging me after they rotated the tires a couple weeks ago. They found a bent rim and the tire was worn badly. They took care of everything for me, repaired the rim and put on a new tire! Thanks again, great costumer service at Eich Motor Company! Great Job.
My friend suggested me Eich Motor for car repair. The service was excellent and the price was fair. I will definitely go back there again.
We have purchased our last four vehicles from Eich Motor in Saint Cloud. The staff are very professional, personable, and efficient. Excellent customer service!
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